April 2009 | Davy Jones Consultancy

The empowerment agenda is here to stay. It is not just a “New Labour gimmick” – the main parties all support greater citizen involvement. And underlying deep-seated social changes – the rise of the internet, 21st century aspirations of having a voice and choice – make going back to the pre-involvement “old days” simply unthinkable. New media But it is not just citizen expectations that are new to the 21st century. So too are the dazzling array of new media...

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